Terms & Conditions

MainsMate is provided by Rikki Howard, trading as MainsMate.

For enquiries, contact rikki.howard89@gmail.com.

MainsMate is provided as an operational software platform for approved company users. Access may be limited, suspended, or withdrawn where necessary for maintenance, security, non-payment, or misuse.

All intellectual property rights in MainsMate, including its software, layout, workflows, structure, logic, exports, documentation, branding and design, remain the property of MainsMate.

You must not:

• copy, reproduce, or republish any part of the platform;
• reverse engineer, decompile, or attempt to recreate it;
• use its workflows, structure, screens, or logic to build a competing product;
• share or resell access without written permission.

Platform access is granted on a subscription basis. Any agreed pricing, including introductory or founding rates, is specific to the customer agreement in place.

MainsMate may review pricing in line with additional features, usage, scale, or service expansion, subject to the terms agreed with the customer.

General product improvements may be included within a subscription. However, bespoke feature requests, custom workflows, integrations, or major changes may be scoped and charged separately.

Customers retain responsibility for the operational data entered by their teams. Each company account is intended to remain logically separated from others within the platform.

MainsMate is provided as an operational support tool. To the fullest extent permitted by law, MainsMate shall not be liable for indirect or consequential loss, business interruption, loss of profit, or operational decisions made using the platform.

We may suspend or terminate access where necessary for misuse, security concerns, non-payment, or breach of these terms. Customer-specific notice periods should be set out in the relevant service agreement.

We may update these terms from time to time. The effective date shown at the top of this page reflects the latest version.